It does not create SQL login accounts for new groups.Please ensure you are running the tool on the required Track-It! version. The tool is designed to work with Track-It! 2020 Release 03 and later. If you use the DBLogin utility with an earlier version of Track-It!, the following error message is displayed: It works with Track-It! 2020 Release 03 and later. (2020 Release 03) The following considerations apply to the DBLogin utility: There are active connections with SQL Server Management Studio.The SQL logins are shared across database.(2020 Release 03) During upgrade, SQL logins are not removed if one of the following conditions exists:.(2020 Release 03) For a new installation, Track-It! does not create SQL login accounts for out of the box technicians and groups.The security design is based on a model that has been tested in other BMC products that use a similar architecture.

The design allows high database level logging and control over each technician login, its access permissions to the application, various Track-It! modules, and Track-It! data. The SQL login accounts created for individual technicians do not have admin rights for the server or the Track-It! database.This ensures that neither users nor the application can access anything on the SQL server apart from the Track-It! database. Track-It! does not create any SQL login accounts with admin access to the entire SQL server.The following important considerations apply: When new groups and new technicians are created.During and after Track-It! installation.(2020 Release 03) Track-It! does not create SQL login accounts in the following situations: This topic describes the SQL login accounts, their access levels, and how this structure provides high security for your data. The table in the Login accounts section shows the SQL login accounts that are retained and required for Track-It! authentication.

These SQL login accounts are no longer needed because we have redesigned the authentication process in Track-It! 2020 Release 03. After upgrading to Track-It! 2020 Release 03, all existing SQL login accounts for groups and technicians that were created during the initial Track-It! installation are removed. (2020 Release 03) The method of storing technician records has changed for Track-It! 2020 Release 03 and later.

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